Refund Policy

This Refund Policy explains how refund requests are handled for services engaged through Tax Multiverse. Please read this policy carefully, or contact us for clarification before proceeding with a service.

How to Request a Refund

Refund requests can be made by contacting us via email, phone, or WhatsApp, stating the service engaged and the reason for the request.

How Eligibility Is Determined

Refund eligibility is assessed based on the stage of the engagement, work already performed, and any third-party or statutory fees already incurred on your behalf.

Treatment of Work Already Completed

Where work has already been performed or submitted to a relevant authority or third party, the applicable portion of fees for that work may not be refundable.

Applicable Third-Party Charges

Government fees, statutory charges, or other third-party costs already paid on your behalf are generally non-refundable once incurred.

Exclusions and Deductions

Specific exclusions and deduction rules will be confirmed as part of your engagement terms and are communicated before work begins.

Processing Procedures and Timelines

Once a refund is approved, we will communicate the applicable processing timeline. Exact timelines are confirmed on a case-by-case basis and are not guaranteed in advance.

Contact

For refund-related queries, contact us at taxmultiverse@gmail.com or +91 92419 90513.

This policy is a working draft. Exact eligibility criteria, deduction rules, and processing timelines should be reviewed and approved by the business before the website goes live.